Customer Services

Customer service is incredibly important to us at this Beauty and Personal Care Society, and we will always try to respond as quickly and as efficient as we can. We are keen on establishing long lasting, mutually beneficial relationships from the outset.

Our Distribution System:

Platinum Now is one of the leading Netherlands based distributor of fine Fragrances, Cosmetics and other Beauty and Personal Care FMCGs. We distribute an extensive range of designer brands and products, all available for immediate dispatch. We distribute our products to all forms of companies and retail outlets throughout the Netherlands, Europe and around the world. At Platinum Now, we have been distributing fragrances and cosmetics at competitive prices for over 45 years. Our knowledge of the manufacturers, products, retailers and consumers is unrivaled in the industry. We have a constantly increasing new range of prestige perfumes, cosmetics and other personal care products at competitive prices. At every stage of the process, from placing your order to receiving delivery of it, we promise you will receive a friendly and efficient service.

Our Logistics and Delivery:

We understand the importance of efficient distribution that is why we have developed a fast and dependable in-house delivery system. We recognize that distribution is a crucial element in the relationships with our customers, so much that whenever possible we go the extra step to offer a service, which is tailored to your requirements. Whether your business is located in Europe or anywhere else in the world, we can deliver directly to your door or to a port. Typically, there are instances where customers prefer to consolidate delivery before they are exported.

Our Guarantee:

We understand that in today’s retail climate, persistent orders from your customers are the key to success. To achieve this you need to deal with a distributor who can guarantee reliability and consistency of stock. These are qualities, which our customers recognise and value in us.

Our Professional Team:

Our every individual member believes in a family value system and committed to deliver high quality and diligent services. We have a dedicated team of professional employees for handling managerial responsibilities, working for unique customer services and exclusively for distribution of Beauty and Personal Care products.

Let’s start our cooperation